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不可思议的每日培训(Incredible daily trainning)

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这是《不可思议的每日培训》的英文版,不喜欢看E文的朋友请看本文的中文版。

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作者:张传波
摘自:http://www.umlonline.cn
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1.          Incredible TRAINING EVERYDAY

There is one special phenomena in Guangzhou HuaweiSoft Ltd (Ab. HuaweiSoft):

Most of staff will go to training room with the notebook instead of working at the 5:28pm everyday. Because the instructor is waiting for them there.

The training stared at 5:30pm, Instructor explains fluently, they often discuss together during the class. It is active and lively training, so everybody enjoy it.

The class lasted around 30 to 60 minutes. After class everybody goes back to her or his position with excitement, and they will make a comment on the class. Every instructor pays a lot attention on the comment, and will improve the training based on these comments.

There is training everyday, it is different every time. So staff is learning new knowledge everyday, and it becomes the necessary part of their daily work.

 “What will we learn today?”

“You gave us a perfect class!”

“Shall we discuss the part that just mentioned?”

“What do you prepare for class today?”

….

Unbelievable Huaweisoft, Incredible daily training, so that everybody wonder:

Is there so much knowledge to learn? What is the content?

Is it arranged by training apartment?

Why is there so many trainings since the Huaweisoft is not the training apartment?

Doesn’t the training affect the daily work?

How is the result of the so many training?

Let’s see the following, you will understand.

2.          The fact of the training

Commercial object drives the daily training.

Huaweisoft guideline is: Quality first, Advanced technology , strict management, continual improvement.

HuaweiSoft  is the first one to make use of Microsoft .net technology  in China, and has kept good cooperation relationship with Microsoft. Further more, HuaweiSoft Company is the first batch companies of being passed the ISO9001 Quality Authentication, and also being passed CMMI3 level evalution in August, 2004. Now HuaweiSoft is steping to CMMI5 level.

HuaweiSoft is doing her best to get the the most important target that is making the first class quality and technology. So the training is working for that commercial goal.

During the every work day, the last one hour of 8 working hours, from 5:30 pm to 6:30 pm, is fixed training time. It has lasted 4 years, and made many technical masters, excellent managers and instructors.

Detailed course categories

Based on different aims, The training courses have been set for different emphases, such as development technology, the project management, the department management, the business, the tool application, the team construction, the design pattern, the analysis pattern, the experience introduced, etc. .

According to the different time has different need, HuaweiSoft reforms current training direction. This direction lead then arrangement of the short-term the training course. For example: In the near future HuaweiSoft will be stepping to CMMI5, the training direction will trend to “the process improvement”. One more example, If we found some employee was not familiar to some technology, we could arrange this aspect technical training for him or her.

Rich sources of course

According to 22 working days each month, there are 22 times of training every month. So people will ask who provide the training? Well, Each Staff of HuaweiSoft is teacher and student. Every department has provided its course. See the following:

Research department: Mainly provides the new technology, reused assembly and reused code

Quality guarantee department: According to the current enterprise department existent quality problems, provides relative the quality improvement course.

Electric power department: Provides the relative electric power project in the management and the technical aspect course.

Transportation department: Provides the relative course of transportation project in the management and the technical aspect

Web application department: Provides the relative course of the Web application project in the management and the technical.

Government procurement department: Provides the government procurement project in the management and the technical aspect course.

IT foundation construct department: Provides the relative course of IT foundation construction aspect in the management and the technical.

SEPG: Provides the process improvement related course.

Strict discipline and Spiriting means

Why can each department give some courses consciously?

Why can few dozens of staffs get into train room in 2 minutes?

Why can staffs are so aware to mark and give some advices to the training?

Why is everything going very well?

All of the above achievements are owed to the individual examination, training system and spiriting means.

In HuaweiSoft, one special monthly goal examination and assessment will be held by leader for staffs. It is based on their accomplishment of same mouth hypothesis work goal. The examine item for a department manager is that require this department to provide the certain quantity training courses. However, the manager will transmit the requirement to his department staff, this task will be executed by staffs. So that all the staffs know the training aims and enjoy in working for this system.

In HuaweiSoft, there are detailed regulations for all aspects of training, such as training theme, preparation for training, notices and discipline for class, examination means, the assessment of the courses, and so on.

For example, entering the training room after 5:30pm is defined as being late, that is decided by the time shown in the computer (Note that the time in all the computers is the synchronous in HuaweiSoft). If one is late for the training, he must donate 5 Yuan as the fund for activities as a punishment. And that donation-box just is outside of the training room door.

Another special example, the student who forgets to mark after the training will be punished in another way: his name will be shown on the home page of the department website for one day.

Well, as a return, all the instructors have reward. A list from high points to low will be made based on individual point of the course, then the instructor will get the relevant bonus. At the same time, all the details will be shown to staffs.

In HuaweiSoft, this training system could be carried out very well, it is because of the strict discipline and spiriting means.

How to evaluate the students’ learning effect

In HuaweiSoft, not every employee has to attend all the courses. Each employee is only required to attend the courses which are useful to him or he is interested in. For each course, the target audiences are specified. The specified audience must attend the course and will be examined for the course. For example, the technical courses are held for the software developer, so they must attend the courses and the following test. The test is an important method to evaluate the students’ learning effect.

The training examination is rigorous. And the instructor should offer the related paper in one of the three ways as the following.

In view of series-course test: the series-course is completed in many times, and the test will be arranged within a few days after the last class.

Immediate test: some kind of course with one knowledge-point only, so test is following the class immediately.

Monthly final examination: every month, on the last working day, there is one test for the given courses which have not been tested during that month.

All the results of the tests will be shown to everybody. Through the three ways tests, it drives the staffs to pay more attention on the classes and review as much as possible. Meanwhile, instructors could improve the quality of the course.

How to evaluate the instructor’s training skill?

The instructor’s training skill has a strong effect on the student. So how to evaluate an instructor’s training skill? And how to improve the instructor’s training skill? Good questions!

First, In HuaweiSoft, an instructor’s training skill is evaluated by the score he gets. The score includes two parts: 30% is from students, and the other 70% is from experts (70%).

Students’ evaluation means all attending class students will mark the instructor in 3 aspects: class preparation, teaching skills and contents & gain from the class.

And So-called expert is some person who is excellent in certain field of computer knowledge. They can give an objective evaluation on the related training. And all experts come from staffs, and all information of them, such as name, strongpoint, is managed by expert-database in the computer. Every course is evaluated by at least 3 experts. Wow, it is unbelievable, don’t you think so?

Further more, the experts’ evaluation is very strict. Please see the following main standards:

l  The usability of the training

l  The possibility of implementation

l  The process-control of the lecture

l  The positivity of the students

From all aspects, these experts will give some practical advice to improve the course.

The finial marks will be shown to everybody, including instructors.

A strong training management platform – The Training Website

The Training Website is based on SharePoint which is an important platform t supporting OA system.

 “Today’s schedule” is highlighted on the training website home page. Link it you will see the curriculum schedule of past, present and future.

There is one big knowledge database in the training website. All the training details and sample codes for the related course could be found there. For example, If you want to get the UML details, just link the relative Curriculums Schedule, then all the related details appear immediately in front of your eyes. It’s so easy!

In the training website, you can check not only score of the course and test, but also you could apply for being instructor if you want. After being admitted, your lecture will be shown in the curriculum schedule as soon as possible.

Such a good training website system, which is managing every aspect of the training, insures the training going well with high efficiency.

No TRAINING DEPARTMENT there?

So far, people will think there should be one training department in HuaweiSoft responsible for this training system? Well, look the following, please.

No any undivided department takes charge of it. It sounds unbelievable. But, as we said, every employee is a student and instructor, and every department should give courses for staff, so we say everyone is one part of the TRAING DEPARTMENT.

Now, another question is nobody is in charge of the training system? Yes, we have. The assistant of general manager assorts with all aspects of training. At the same time, SEPG follows up to ensure and improve the quality.

No EXTERNAL TRAINING?

Since there is an internal training system in HuaweiSoft, is there any external training?

Browsing HuaweiSoft’s training website, it’s easy to find the items for external training, such as “Application for external training” and “Summary for external training”, etc.

Actually some external training is arranged aperiodically for some employees. After training, you should hand in a summary report about it. If the training is real useful for everybody, then you have an opportunity to be instructor to share it with others in HuaweiSoft.

Such a strict external training system makes sure the good results from external training. One person gains is all gain.

 

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